QUALITY POLICY

QUALITY POLICY

Quality & Food Safety Policy

At Coca-Cola HBC, we believe that success depends on the supply of high-quality products, packages and services that meet and exceed customer and consumer expectations of
our brand products. Fundamental to this is the responsibility to ensure the quality and food safety of all the products we manufacture and distribute across our markets.

We are committed to continually enhancing the reputation of the brands we produce and distribute, maintaining consumer confidence in our portfolio through the development and implementation of quality and food safety systems, standards and practices.

All Coca-Cola HBC operations are committed to continuous improvement, which is measured, evaluated and validated for effectiveness through internal and external audits.

We believe that the responsibility for achieving quality and food safety commitments lies with every single Coca-Cola HBC employee, in how they do their job and in their relationship with stakeholders. quality and food safety is the responsibility of every employee that has a direct influence on ingredients, packaging, manufacturing, storage and the transport of products.

The following quality and food safety principles are the foundation of Coca-Cola HBC’s commitment to quality and food safety:

  • Manufacture and deliver products that meet the highest quality and food safety standards.
  • Meet all statutory and regulatory requirements for quality and food safety, including mutually agreed customer requirements related to quality and food safety.
  • Ensure a sustainable quality and food safety culture through the implementation, certification and continuous improvement of effective quality and food safety management systems compliant with ISO 9001, FSSC 22000, together with Coca- Cola system requirements and standards (KORE) in all operations and where applicable.
  • Validate the effectiveness of the quality and food safety management systems through internal and external audit processes recognized by the International Standards Organization (ISO) and The Coca-Cola Company.
  • Apply a risk assessment methodology, aligned with the context in which we operate, to facilitate our ability to achieve quality and food safety management system objectives and continually improve.
  • Build a quality and food safety capability, mindset and culture through structured programmes that develop employees’ competencies and technical skills, increase awareness, manage risk and drive increasing levels of excellence across the organization.
  • Continually review quality and food safety policies, standards and procedures to effectively manage food safety risks associated with changes in products, processes and technologies.
  • Include quality and food safety strategies in the annual business planning process to ensure that food safety and quality remains an integral part of operations.
  • Set annual measurable quality and food safety objectives for all operations, and at group level, to ensure continuous improvement and compliance with all standards.
  • Ensure that suppliers and contractors embrace the same quality and food safety commitments and monitor the materials and services they supply through audits and incoming goods inspections.
  • Communicate quality and food safety requirements to suppliers, contractors, customers and consumers and other relevant interested parties by establishing specifications for ingredients and packaging materials, product storage and distribution and consumer guidelines.
  • Communicate quality and food safety aspects, strategies and performance to employees associates, consumers, customers and principal stakeholders that have an impact on or are affected by Coca-Cola HBC’s food safety and quality management systems.

As CEO, I’m committed to our Quality and Food Safety Policy, which is owned and endorsed by the Board of Directors. That said, every Coca-Cola HBC employee at every level and in every function in the organization is responsible for the successful implementation of this policy and the related programmes

 

Zoran Bogdanovic

Chief Executive Officer

 

Quality

 
Tsakiris potato chips are made exclusively from carefully selected, 100% natural potatoes and pure ingredients. We only use natural vegetable oil for frying, and our potato chips are flavoured with the finest ingredients. Additionally, all the legislative requirements for quality, hygiene and safety are met.All Tsakiris products are produced with up-to-date and automated equipment under the strictest hygiene and safety conditions. We have recently upgraded our production processes by introducing multi-flow frying. This switch ensures that we will continue producing the highest quality potato chips and more specifically:More crispy and tasty potato chipsImproved quality of the final productMore environmentally friendly performanceOur products’ quality is guaranteed as we comply with quality management systems ISO 9001 and ISO 22000.The innovative packaging used for Tsakiris products also ensures that they remain top quality and gives them effective protection, keeping them fresh whilst preserving their unique flavour.
 
 

The focus on TOTAL QUALITY across the entire spectrum of activities and functions carried out by TSAKIRIS S.A., as a member of the Coca-Cola Tria Epsilon, is a strategic choice and the centre of our policy. For TSAKIRIS S.A., quality is not only to offer high quality products and services. For us quality also means respect to our consumers, employees and partners. Moreover, quality for us implies environmental protection via ISO 14001: 2004 implementation, development of local communities, and finally, our commitment to shareholders and customers so as to ensure the company’s success and profitability.

To achieve these goals, a system for designing, implementing, monitoring and continuously improving our activities is set up in our plant where we have also arranged our resources management (manpower, equipment, materials) in accordance with the requirements and terms of ISO 9001: 2008, ISO 22000: 2005, ISO / TS 22002-1: 2009, ISO 14001: 2004, OHSAS 18001: 2007.

Quality

Tsakiris potato chips are made exclusively from carefully selected, 100% natural potatoes and pure ingredients. We only use natural vegetable oil for frying, and our potato chips are flavoured with the finest ingredients. Additionally, all the legislative requirements for quality, hygiene and safety are met.

All Tsakiris products are produced with up-to-date and automated equipment under the strictest hygiene and safety conditions. We have recently upgraded our production processes by introducing multi-flow frying. This switch ensures that we will continue producing the highest quality potato chips and more specifically:

More crispy and tasty potato chips

Improved quality of the final product

More environmentally friendly performance

Our products’ quality is guaranteed as we comply with quality management systems ISO 9001 and ISO 22000.

The innovative packaging used for Tsakiris products also ensures that they remain top quality and gives them effective protection, keeping them fresh whilst preserving their unique flavour.